Deleting your data

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Delete your account yourself

If you can sign in, you can delete your account at once: open Settings (the gear) and choose Delete my account at the bottom. You will be shown what is removed and what is kept, and asked to type your username; your account is then deleted straight away and you are signed out. Delete my account

If you cannot sign in

Send an email to from the email address of your account, and tell us your username. If you signed in with Google, Facebook or Apple, write from the email address of that account. If you used Apple's "Hide My Email", tell us so and give your username, because the address we hold is Apple's relay address and not the one you write from.

A person carries out each request sent by email. We may write back once to confirm that the request is yours.

What is removed

• Your account: your email address, your password, your username and your name.
• Your profile, your profile picture and your settings.
• The link to your Google, Facebook or Apple sign-in.
• Every sign-in on every device.
• Your friends list, your blocks, and your private notes about other players.
• The direct messages you sent and received.
• Your saved analyses, lessons, folders and lesson progress, and the pictures, sound and video you uploaded for them.
• Your own list of the boards you have played.
• Your Elo ratings and their history, your master points, and your BC$ balance.

What is kept, and why

• Boards other people played with you. A board belongs to all four players, so it stays in the others' history and in tournament and match results. Your name on it is no longer linked to an account; it is shown as “Deleted player”.
• A lesson you published is removed with the rest. If other players are using it and you would like it kept, write to us before you delete your account.
• Records we need for a short time to deal with a report or a breach of the terms already under way.
• Backups made by our hosting and database providers, which expire on their own schedule.

How long it takes

Deleting your account in Settings takes effect at once. For a request by email, we aim to complete it within 30 days of confirming it is yours, and we will write to tell you when it is done.

If you signed in with Google, Facebook or Apple

Removing your Bridge Club account does not change your account at that company. You can also remove Bridge Club from the list of apps there at any time (Facebook: Settings, Apps and Websites; Google: your account's Security page, third-party connections; Apple: Settings, your name, Sign in with Apple). That stops future sign-ins but does not by itself delete what is stored here, so please also delete your account here (Settings, Delete my account) or write to us.

Contact

. See also the Privacy Policy.